Firstwork – AI Agents for Frontline Workforces

Without Firstwork

Multiple platforms, expensive, slow, and poor worker experience

With Firstwork

Accelerate every stage of your workforce lifecycle—hiring, training, payroll, and analytics—all under one AI-powered roof. Level up performance across the board, ensuring a faster, smarter, and smoother experience for everyone involved.

Agents in Action

Manual reviews create bottlenecks. Firstwork AI Agents automate document collection, checks, and compliance so hiring flows without delay.

Deploy one agent or power up a full engine easily.

ID and Document Agent

Validate IDs, permits and form instantly, with 99% + accuracy

Browser Agent

Automate web-based tasks across portals and sites, with audit trails

Workflow Agent

Turn SOPs into automated, adaptive workflows that run solo or with a full engine

Compliance Agent

Track compliance gaps and expirations with real-time alerts

Recollection Agent

Recover missing or rejected documents with 0 delay

ID & Document Agent

Validate IDs, permits and form instantly, with 99% + accuracy

Qualify 80% faster

Check work permits, licenses and insurance in the moment

Hassle-Free Onboarding

Cut admin time and delays by reducing rework and manual steps

i-9 support

Handles U.S. I-9 forms with in-built compliance

Browser Agent

Automate web-based tasks across portals and sites, with audit trails

Automate Web And Portal-based checks

Run license checks and verify government documents, automatically

Review Logged Actions

Audit any stage of any process with timestamped records for every action

Boost Compliance

Reduce human errors across high-risk tasks, and limit exposure

Workflow Agent

Turn SOPs into automated, adaptive workflows that run solo or with a full engine

Make tasks dynamic

Convert internal checklists and SOPs into responsive workflows

Speed up onboarding

Simplify new employee onboarding and benefits enrollment

Initiate Auto renewals

Run recurring checks at timed intervals to ensure 100% compliance, 100% of the time

Compliance Agent

Track compliance gaps and expirations with real-time alerts

24x7 Ongoing Checks

Validate credentials for active workers continuously with round-the clock monitoring

Alerts and Warnings

Receive alerts before employees' licenses or permits lapse

Stay Audit ready

Use comprehensive records across every stage and every action, for quick inspection

Recollection Agent

Recover missing or rejected documents with 0 delay

Instantly Address Errors

Flag invalid files and rejections; request corrections instantly

Placeholder

Verify documents and licenses throughout the employment cycle

Re-engage talent

Reconnect with candidates, keep profiles fresh and reduce drop-offs

Beyond AI Agents

Compliance, learning, analytics, and engagement in a single workforce engine

Analytics & Insights

Real-time intelligence to drive informed workforce decisions

Biometric Verification

Fast, robust identity authentication, with ongoing identity pulses and liveness checks to mitigate fraud

Pulse Surveys

Boost engagement through instant feedback loops

Document Signer

Instant, secure e-signatures with zero paperwork.

Learning Management (LMS)

Streamlined training platform with reporting and compliance tracking

Enterprise Integration

Seamless connectivity with your existing HR
infrastructure through webhooks and API support

Proof In Practice

Real stories from leaders that use Firstwork to cut time-to-hire,
boost compliance, and get workers day-one ready.

Peak season hiring used to take 21 days because of manual document checks. Firstwork automated ID and permit verification, cutting processing to under 3 days. Time-to-hire dropped by 80%, overtime costs fell by 15%, and we shipped an additional 14% of orders on time, adding $27 million in seasonal revenue.

Vice President - Operations

Large Logistics Provider

(50+ warehouses, 10,000+ seasonal hires annually)

We were losing 1 in 4 candidates mid-process. Firstwork’s automated candidate management kept applications moving and flagged risks in real time. Time-to-fill shrank from 17 days to 2 days, drop-offs decreased by 28%, and regional profitability improved by 11% because stores stayed fully staffed during peak hours.

Chief People Officer

Fast-Growth Retail Chain

(150+ stores, 20,000 frontline hires per year)

Shift scheduling was eating up entire HR teams. With Firstwork, scheduling time fell by 65% and unfilled shifts went down by 42%. Guest satisfaction scores rose by 12 points, and we saved $4.2 million in staffing inefficiencies across all properties.

HR Director

Hospitality Group

(50+ hotels, 8,000+ seasonal staff)

Compliance audits were constant bottlenecks, with mounting fines and costs for agency staff. Firstwork automated perpetual license and certification checks, cutting credentialing time from 3 weeks to 48 hours. Compliance errors fell by 40%, contract labor spend dropped, and we improved regional operating margins by 9%.

Director of Compliance

Regional Healthcare System

($1.2B revenue, 4,500 employees)

Chasing drivers for expired CDLs and insurance cards drained our team. Firstwork automated reminders and renewals, raising compliance to 96%. Time-to-hire for drivers fell from 30 days to 5 days, route coverage jumped from 76% to 95%. Best decision we made this year.

Chief Operations Officer

National Trucking and Mobility Operator

(5,000 drivers, $900M revenue)